Check-In and Arrival

Check-In: 3:00 p.m. to 6:00 p.m.
Late Check-In: By arrangement with the Innkeeper-see below
Check-Out: 11:00 a.m.

For Arrivals After 6:00 p.m. ****IMPORTANT****Please telephone the Inn if you find that you will be arriving later than 6:00 pm on your arrival day.

Since the Inn is not a traditional hotel, there is not a staffed front desk.

Therefore, if you are arriving later than 6:00 pm, you will need to speak with the Innkeeper to arrange a simple Self-Check-In Procedure in order for you to gain entry to the facility and to your room.

Our 24/7 Guest-Only Backline Telephone/Paging Number is: 503.436.1225

International Travelers

Please provide us with a domestic cell phone number when you arrive……emergencies do come up and we rest better when we know we can get in touch with you.

Breakfast

The Inn makes a grand breakfast and would like everyone to enjoy it. Please let us know if you have any dietary restrictions, food allergies or particular food dislikes. We happily accommodate dietary preferences and food allergy requests. Just let us know.
A phone call to 503 436 1225 or an email to the Innkeeper will work at “innkeeper@archcapeinn.com”.
A complimentary gourmet breakfast is served at 9:00 a.m. at private dining tables.

We can accommodate Early-Uppers or Sleeper-Inners with a modified breakfast option.
Coffee is out at 7:30 am in Summer and by 8:00 am in Winter.
If you are flying in and arriving directly from another time zone, please let us know if we can help you adjust your “Tummy Time” to Pacific Time by having an early morning snack available for you.

Cancellations

Any reservation made on a third party site or OTA (eg Booking.com, Expedia, TripAdvisor, etc.) is subject to the terms and conditions of cancellation policies on that site.

In most cases, those third-party sites area fully chargeable and non-refundable, once booked.

All reservations made on OTA sites must be canceled on those sites.

The Inn cannot cancel reservations made on eg Booking.com, Expedia, etc.

For reservations made directly online on the Arch Cape Inn and Retreat website, there is a 7 day written (email is best) cancellation policy, for reservations of 1 or 2 nights or 14 days for stays of 3 nights or greater, for holidays or group reservations (defined as 2 or more rooms).

For bookings made directly on archcapeinn.com, any deposit taken is refundable (minus a $50.00 credit card processing fee) if at least 7 days notice is given (14 days of stays 3 nights or greater, for holidays or group reservations).

For these direct bookings, cancellations with less than 7 days written notice (or less than 14 days for 3 nights or greater, for holidays or group reservations) the canceling guest will be responsible for the entire stay, which becomes non-refundable and non-reschedulable and will be charged the full amount of the reservation to the credit card on file.

If reservations are held as a part of an event, then the terms of the event contract will apply.

Inclement and Winter Weather

Please keep in mind that when reserving/traveling in Winter Weather, traction devices and longer drive times may be necessary for safe highway travel.
There are several routes available that lead to the Coast. See the button called “Getting Here” on the homepage for detailed information.
In most instances, the Inn is unable to cancel a reservation due to inclement weather conditions, when roads remain open and drivable.
A consideration may be extended if the State of Oregon has road closures affecting all 3 of the main routes to the Hwy 101 Coast.
From Portland-Vancouver and surrounding areas, these routes are Hwy 30, Hwy 26 and Hwy 6 (the lowest elevation).

Pet Policy Agreement-Room Restrictions Apply

Any reservation made on a Third Party/OTA website will not allow for a pet-friendly stay.

Pet-Friendly rooms must be booked directly with the Inn, by phone or on archcapeinn.com

There are only 3 pet-friendly rooms, which only accommodate canines as pets.
Those rooms are Provence, Tuscan Spa and Lighthouse.
Each room has tiled floors and outside entrances for optimum cleanliness.
All other rooms are ‘No Pets Allowed’
All pet policies, which are available on the website or by request, will apply.
For everyone’s comfort, pets are not allowed inside the Common Areas of the building.
Pets may not stay in your room uncrated or untended, while, for example, you enjoy breakfast in the conservatory. Please plan for this, keeping seasonal ambient temperatures in mind if your pet will be staying in your vehicle.
As described on our website, not all rooms can accommodate a pet.
Please confirm your pet stay with the Innkeeper in order to be sure that you are reserving a pet-friendly room, each of which has its own exterior entrance/exit.
There is a $50 Pet Fee per pet per stay.

Occupancy

Your reservation permits double occupancy only unless prior arrangements have been made with the Innkeeper. All of our guest rooms have only 1 bed per room, and are either a king or queen.

Children

Since we are an adult (18years+) retreat experience, no children 17 or under may stay as guests at the Inn.

Smoking

Arch Cape Inn is a smoke-free establishment. Smoking is allowed outdoors on the perimeter of the grounds. There will be a $250 room recovery fee for guests who do not comply if the Inn believes there has been smoking in the building by any guest, even in the absence of smoking refuse. This fee is to cover the extensive cost of restoring guest rooms to a smoke-free condition. In addition, any loss of related revenue to Arch Cape Inn will charge if it is believed to have been smoking in the building by any guest. Please, if you smoke, do not smoke in or near the building.

Gift Certificates and Vouchers

Gift Certificates and Vouchers are considered an alternative form of payment, such as cash.
All reservations must be made, using a credit card to secure your reservation.
Upon arrival, you may present the gift certificate or voucher to the innkeeper for verification, after which it will be applied to your folio as a payment.
Any refund owing will be processed to the credit card on file at that time.

However, residual balances on Gift Certificates and Vouchers are non-refundable and non-redeemable for cash.

Third Party Booking Sites

Any reservation made through a third-party booking site or OTA (eg. Booking.com, Expedia, TripAdvisor, etc.) is subject to the terms and conditions on that site, which differ from the policies included in this document. In particular, cancellation policies are more restrictive on third-party or OTA sites.

Privacy Policy for Credit Card Processing

Please click here to see our credit card processing policy.