Check-In and Arrival

Check-In: 4:00 p.m. to 6:00 p.m.
Late Check-In: By arrangement with the Innkeeper-see below
Check-Out: 11:00 a.m.

For Arrivals After 6:00 p.m. ****IMPORTANT****  Please call or email us at innkeeper@archcapeinn.com if you will be arriving later than 6:00 pm on your check-in day.  We will then send you instructions for a simple Self-Check-In Procedure in order for you to gain entry to the facility and to your room. 

 The Inn is not a traditional hotel with a 24-hour staffed front desk.

International Travelers

Please provide us with a domestic cell phone number if possible.  

Breakfast

The Inn makes a grand breakfast and would like everyone to be able to enjoy it. Please let us know if you have any dietary restrictions, food allergies or particular food dislikes. We happily accommodate dietary preferences and food allergy requests. Please contact us to let us know in advance.
A complimentary gourmet breakfast is served between 8:30 and 9:45 a.m. at private dining tables.

Coffee is out at by 7:30 am.

Cancellations

Any reservation made on a third party site or OTA (eg Booking.com, Expedia, TripAdvisor, etc.) is subject to the terms and conditions of cancellation policies on that site. In most cases, those third-party sites area fully chargeable and non-refundable, once booked.

For reservations made directly with the Arch Cape Inn and Retreat, we require 7 days advance notice of cancellation in order to refund your deposit.  Cancellations made less than 7 days in advance of a stay are considered “short notice.”  All short notice cancellations result in the full charge of a one-night stay or 50% of a multi-night stay.

If reservations are held as a part of an event, then the terms of the event contract will apply.

Inclement and Winter Weather

Please keep in mind that when reserving/traveling in Winter Weather, traction devices and longer drive times may be necessary for safe highway travel. There are several routes available that lead to the Coast. See the button called “Getting Here” on the homepage for detailed information.
In most instances, the Inn is unable to cancel a reservation due to inclement weather conditions, when roads remain open and drivable.
A consideration may be extended if the State of Oregon has road closures affecting all 3 of the main routes to the Hwy 101 Coast.
From Portland-Vancouver and surrounding areas, these routes are Hwy 30, Hwy 26 and Hwy 6 (the lowest elevation).

Occupancy

Your reservation permits double occupancy only unless prior arrangements have been made with the Innkeeper. All of our guest rooms have only 1 bed per room, and are either a king or queen.

Children

Since we are an adult (18years+) retreat experience, no children 17 or under may stay as guests at the Inn.

Smoking

Arch Cape Inn is a smoke-free establishment. Smoking is allowed outdoors on the perimeter of the grounds. There will be a $250 room recovery fee for guests who do not comply if the Inn believes there has been smoking in the building by any guest, even in the absence of smoking refuse. This fee is to cover the extensive cost of restoring guest rooms to a smoke-free condition. In addition, any loss of related revenue to Arch Cape Inn will charge if it is believed to have been smoking in the building by any guest. Please, if you smoke, do not smoke in or near the building.

Gift Certificates and Vouchers

Gift Certificates and Vouchers are considered an alternative form of payment, such as cash.
All reservations must be made using a credit card to secure your reservation.
Upon arrival, you may present the gift certificate or voucher to the innkeeper for verification, after which it will be applied to your folio as a payment.
Any refund owing will be processed to the credit card on file at that time.

However, residual balances on Gift Certificates and Vouchers are non-refundable and non-redeemable for cash.

Third Party Booking Sites

Any reservation made through a third-party booking site or OTA (eg. Booking.com, Expedia, TripAdvisor, etc.) is subject to the terms and conditions on that site, which differ from the policies included in this document. In particular, cancellation policies are more restrictive on third-party or OTA sites.

Privacy Policy for Credit Card Processing

Please click here to see our credit card processing policycall